Betnano Terms & Conditions — Complete Platform Usage Terms

Betnano (https://betnano.world) is an international online betting and gaming platform serving users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between Betnano and the user.

These terms apply to all Betnano services — including Sports Betting, Live Casino, virtual games, e-sports, and any promotional offers. They apply regardless of whether you access the platform via the website, mobile app, or any other channel.

To use the Betnano platform, you must be at least 18 years of age and hold a valid, verified account.

When registering with Betnano, you must provide accurate and complete information. Betnano reserves the right to close any account registered with false or incomplete details.

• Each individual may only One Account You cannot — registering multiple accounts under the same person's identity is prohibited.
• It is the user's sole responsibility to keep their account password strictly confidential.
• You may not allow anyone else to use your account.
• If any account details change (mobile number, address, etc.), you must notify Betnano immediately.
• Transferring, selling, or giving your account to another person is strictly prohibited.

Verifying the mobile number or email provided at registration is mandatory. Some services may be restricted until verification is complete. KYC with a valid ID must be completed before making any withdrawal.

Betnano treats the protection of minors from betting as its highest priority. If anyone under 18 opens an account using false information, all transactions on that account will be considered void.

Betnano may request the following documents at any time to verify the age of any account:

• National ID Card (NID)
• Passport
• Birth certificate (if no other document is available)

Withdrawals will be placed on hold until verification is complete. This is done entirely for the protection of our users.

There are a few essential rules to know before placing bets on Betnano. These apply to all forms of Sports Betting, live betting, and virtual games.

• Once a bet is confirmed, it cannot be cancelled. You may use the cash out option if it is available.
• Minimum and maximum bet limits vary by event and market.
• If odds are displayed incorrectly due to a technical issue, Betnano reserves the right to void or adjust the affected bet.
• Placing strategically opposing bets on the same event (arbitrage betting) is prohibited.
• Match fixing or betting using insider information is strictly prohibited.

Odds in live betting change constantly. The odds at the time your bet is confirmed are final — any subsequent changes will not affect your bet.

All financial transactions on Betnano must be made using payment methods registered in the account holder's own name. Deposits or withdrawals through third parties are strictly prohibited.

• Deposits: bKash, Nagad, Rocket, USDT (TRC20), and bank transfer are accepted. Processing typically takes 1–5 minutes.
• Withdrawal: Typically completed within 15 minutes to a maximum of 24 hours. Withdrawals may be delayed if KYC has not been completed.
• It is advisable to use the same method for withdrawals as you used for your deposit. Withdrawing via a different method may require additional verification.
• The minimum withdrawal amount varies by payment method — check your account settings or contact live chat for the current limits.
• To prevent money laundering, Betnano routinely monitors transactions and may request additional information in cases of suspicious activity.

Betnano's bonus and promotional offers are provided to give users added value. Each bonus has specific terms that must be met.

• Wagering Requirements: Bonus funds cannot be withdrawn directly — they only become withdrawable after you've placed bets meeting the required wagering amount. The wagering requirement for each bonus is stated on its offer page.
• Validity: Each bonus has a specific validity period. Any unused bonus will be automatically cancelled once it expires.
• One Bonus, One Use: Claiming the same promotion multiple times using different accounts or identities is strictly prohibited.
• Market Limits: Some bonuses require bets to be placed at minimum specified odds or in specific markets. Full terms are available on each offer's page.
• Betnano reserves the right to modify, suspend, or cancel any bonus offer at any time. We will endeavour to provide advance notice where possible, though this may not always be feasible.

If Betnano suspects any misuse of bonuses, it reserves the right to cancel the bonus and place the account under review. Betnano's decision in such matters is final.

Confirmed bets cannot generally be cancelled. However, Betnano may automatically void or review a bet under the following circumstances:

• If a match is cancelled, postponed, or abandoned.
• Incorrect odds displayed due to a system error.
• If there is evidence that an event has been fixed or is otherwise suspicious.
• Where there is a dispute regarding the eligibility of a team or player participating in a match.

The cash-out feature allows you to settle a bet early — however, it is not available on all markets or in all situations. Availability of cash-out is at Betnano's discretion.

Betnano believes betting should be a form of entertainment — not a source of income or a way to solve financial problems. With that in mind, we provide a range of tools and policies to support responsible gaming.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Session Limits: You can set a limit on your continuous playing time.
• Reality Check: A summary of your current wins and losses will be displayed at regular intervals.
• Self-Exclusion: You can temporarily suspend your account (from 1 day up to 6 months) or close it permanently at any time.

If you feel you are losing control of your betting, please contact Betnano support or Responsible Gambling Page Visit.

Betnano collects, stores, and uses your personal information solely for the purposes of providing services, verification, and security. Your data is never sold to third parties.

• Identity documents collected during the KYC process are stored on secure, encrypted servers.
• Your email address or phone number is used solely for account-related communications and marketing purposes (where consent has been given).
• Transaction history is retained as required by regulatory authorities.

For more information, please visit our Privacy Policy Read.

All users must follow the code of conduct below when using the betnano platform:

• You must communicate respectfully with other users and Betnano staff.
• Exploiting any platform vulnerability or bug for unfair advantage is prohibited.
• Using automated bots or scripts to place bets is strictly prohibited.
• If you encounter a bug or an unintended advantage, report it to support immediately — exploiting it without disclosure may result in account closure.
• Attempting to deceive or mislead other users is prohibited.

Betnano may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Registering with false information.
• Operating multiple accounts.
• Evidence of bonus abuse or manipulation.
• Suspicious financial transactions or potential money laundering.
• Failure to cooperate with KYC verification.

Betnano reserves the right to change, update, or amend these Terms & Conditions at any time. For significant changes, we will endeavour to notify users via email or in-platform notification.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay up to date.

If you have any questions or need clarification on any of these terms, reach out to Betnano's live chat support — our team is available 24/7.